Spotlight on Our Return Policy

When you purchase appliances from Friedmans Appliance, your satisfaction is our utmost concern. Most of our appliance store products, such as our ranges and cooktops, come with full warranties for at least a year. However, if you receive a product from us that does not meet your needs or expectations, or that is visibly defective, you can contact us within 48 hours of delivery and we will do our best to resolve any problems.

Friedmans Appliance guarantees and insures our shipments. So if appliances arrive damaged, you are entitled to replacements. Make sure you fully inspect any item thoroughly after it has been delivered and before you sign for it. If damages are apparent, make note of them, and then contact our customer service line immediately to make a report. Once you have signed for an item, we are no longer liable and complaints must be filed with the shipping service provider. Please be aware that “clearance outlet” items that have been purchased are non-refundable.

Friedmans Appliance is a fantastic appliance store serving Pleasant Hill. Call us today at (925) 808-2950 to learn more about our return policy, and to let us show you why we have been the best home appliance store in the Bay Area for over 90 years.

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